Shipping policy
🚚 Shipping Policy
At Instrumed Healthcare, we strive to deliver your orders quickly, safely, and cost-effectively. Please read our shipping policy carefully.
📦 Order Processing
- All orders are processed within 1–2 business days (Monday–Saturday).
- Orders placed on Sundays or public holidays will be processed the next business day.
🌍 Shipping Coverage
- We ship across India and to international destinations.
- International shipping charges and delivery timelines may vary depending on the destination and carrier.
🚚 Delivery Time
- Domestic Orders (India): 1–4 business days.
- International Orders: 2–7 business days (depending on customs clearance and courier service).
💰 Shipping Charges
- Shipping costs are calculated at checkout based on weight, dimensions, and destination.
- Free shipping may be offered on select products or promotions.
📦 Tracking Orders
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your shipment through the courier’s website.
⚠️ Customs & Duties (International Orders)
- Import duties, taxes, and charges are not included in the product price or shipping cost.
- These charges are the buyer’s responsibility and may vary by country.
❌ Undeliverable Packages
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If a package is returned due to an incorrect address or failed delivery attempts, reshipping costs will be borne by the customer.
📞 Contact Us
For shipping-related queries, please contact us:
📧 instrumedshealthcare@gmail.com
📍 Instrumed Healthcare, Ground, Room No-3, Hanuman Tekdi Chawl, Western Express Highway, Near Virwani Industrial Estate, Goregaon East, Mumbai, Maharashtra – 400063, India